All items can be returned with a copy of the invoice within 30 days of shipment as long as it is within working condition. If an item is defective on arrival, please contact us within 10 business days with a copy of the invoice for a full refund. Note that some items, such as vapes, may not be eligible for a full refund, and instead, a credit for the equivalent amount will be applied to your next purchase. Please reach out to us about your item so that we can clarify whether this would be the case for you.